From the Book - First edition.
Foreword / David M. Kelley
Introduction - Getting Started - The Assignments: Find Your Path
Blind Contour Bookend - How to Talk to Strangers - The Derive - Handle with Care - Immersion for Insight - Shadowing - Fundamentals - A Seeing Exercise - Talkers & Listeners - The Wordless Conversation - Favorite Warm-Up Sequence - Interview Essentials - Party Park Parkway - Maturity, Muscle, Variety - Empathy in Motion - What's in Your Fridge? - Expert Eyes
The Journey from Not Knowing to Knowing - Learning How You Learn - Identify, Acknowledge, Challenge - Practicing Metaphors - Direct Your Curiosity - Remember That Time - The Monsoon Challenge - ABC Sketching - Reflections & Revelations - The Girl on a Chair - How We Are - Bisociation - The Secret Handshake - Map the Design Space - Rock Paper Scissors Tournament - First Date, Worst Date - The Solution Already Exists - How Are You Doing, Really?
Widening Your Lens - Fresh Eyes Sketching - Unpacking Exercises - Frame & Concept - Making Morning Coffee - Five Chairs - The Hundred-Foot Journey Map - Everyone Designs - Protobot - Experts/Assumptions - Stakeholder Mapping - The Banana Challenge - Micro-Mindfulness Exercises - A Day in the Life
The Feeling of Learning - Tether - Solutions Tic-Tac-Toe - A Briefcase Viewpoint - Instant Replay - Tell Your Granddad - Distribution Prototyping - When to Change Your Mind - Embodied Prototyping - The Test of Silence - How to Give Feedback - What? So What? Now What? - High Fidelity, Low Resolution
Productive Struggle - I Like, I Wish - What Went Down - Your Inner Ethicist - The Futures Wheel - Units of Energy Critique - More Brave People - Build a Bot - Designing Tools for Teams - This Assignment Is a Surprise - The Final Final - Personal Project - Learning Journey Maps
Putting It All Together - The Haircut - The Ramen Project - Family Evening Experience - Thirty-Million-Word Gap - Organ Donation Experience - Stanford Service Corps - Post-Disaster Finance - Taking Responsibility - Scope Your Own Challenge - I Used to Think & Now I Think
Creative Acts: Behind the Scenes
The Haircut: A Design Challenge.
