Hearts touched with fire: how great leaders are made

Part one: Your inner journey. Hearts touched with fire

Becoming the author of your own life

Your gathering years

Surviving the flaming crucible

The keys to resilience

Turning adversity into purpose

Part two: Your outer journey. Learning to lead up

Leading your team

The art of public persuasion

Part three: Leadership in action. When journeys converge

How leaders lose their way

Leading through a crisis

Booster rockets

Executive summary: 20 key takeaways

Epilogue: Answering the call.