Foreword / by John C. Maxwell
Introduction. May I be your interpreter?
Part one. Understanding them deeply. The Peter Pan paradox ; How we got to Z ; The value Generation Z brings to the workplace ; The myths we've believed about Generation Z
Part two. Nine strategies to turn land mines into gold mines. The welcome wagon: making them want to stay ; Terms of engagement: connect before you correct ; Critical conversations: offering tough feedback ; Creating a safe place: helping them manage their mental health ; Rightsizing their mindsets: managing unrealistic expectations ; Awakening ambition: motivating and incentivizing them ; Tappers and listeners: how to get through to them ; Cultivating soft skills: building them into leaders ; Building grit and fostering growth
Part three. A new you for a new team member. Upgrading your leadership ; The big payoff.
